The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Snorkeling!
“The snorkeling experience was out of this world. I swam alongside colorful fish, turtles, and even saw some reef sharks right off the beach!” view full review
Delicious Surprises!
“I was pleasantly surprised by the food options available. The A La Carte menu featured fresh and flavorful dishes that exceeded my expectations for a remote island.” view full review
Adventurous Activities!
“There were so many activities to engage in! The night scuba diving was a highlight, offering an exhilarating way to explore marine life after hours.” view full review
Comfortable Stay!
“The accommodations were cozy and fully equipped with everything I needed to unwind after a day of adventure.” view full review
General
Non-smoking rooms
Paid Wi-Fi in public areas
No parking
Safe deposit box
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Diving
Snorkelling
Canoeing
Billiard tables
Guest Parking
Electric kettle
Services
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Show more
Location
Great Barrier Reef,
Heron Island,
Australia,
Queensland
Map view
Great Barrier Reef,
Heron Island,
Australia,
Queensland
Nearby
Island
Heron Island Dock
180 m
Shipwreck
220 m
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Family-friendly
Great location
Inconsistent dining
Room view orientation
7.2/10
Very good
Rooms
6.9
Location
8.9
Service
7.9
Dining
6.3
Guest reviews
7.2/10
based on 9 reviews
8.3
8.3/10 based on 785 reviews
Kathleen
United Kingdom,
April
2024
8.6/10
The resort is perfect for family time, with spacious Turtle family rooms that offer a good size bedroom and bathroom with a veranda. The orientation of the rooms affects the view slightly, but overall, it’s a great place to relax and unwind.
Rooms
8.0
The Turtle family rooms are spacious and comfortable, perfect for family gatherings.
Service
9.0
Location
10.0
The location was the standout part of our trip, offering spectacular views of the ocean and fantastic opportunities for snorkeling and wildlife watching.
Dining
7.0
The dining options were a bit hit and miss, but there are light snack alternatives if the main meals don’t meet expectations.
Facilities
9.0
The resort facilities were modern and well-maintained, providing a comfortable and enjoyable stay.
Family-friendly
Inconsistent dining
John
United Kingdom,
March
2024
6.0/10
The hotel is a step up from the Turtle Rooms, closer to the water with more ocean breeze but lacks outdoor drying space. The chalet-style rooms were old and resembled caravan park accommodations at a higher price point. The rooms were situated far apart with limited indoor activities during bad weather.
Rooms
5.0
The chalet-style rooms were old and resembled caravan park accommodations at a higher price point. They were situated far apart with limited indoor activities during bad weather.
Service
8.0
The service staff seemed very involved in nature and water activities, creating a friendly and helpful atmosphere. There was a running joke among guests during my stay.
Location
7.0
The location was brilliant for those wanting to be close to nature and explore the best of the area's natural offerings, like the Southern Barrier Reef. However, access to the marine biology station on the island was unavailable.
Dining
5.0
The dining experience was average, with food tasting as if it had been out for hours. The meal quality was inconsistent, ranging from overcooked dishes to usual fruit options.
Facilities
The hotel lacked outdoor drying space, and there wasn't much to do indoors if the weather was bad.
David
United States,
March
2024
7.4/10
The hotel offers comfortable rooms, but lacks proper drying space for swimwear. The professional service compensates for minor inconveniences. The location is excellent, reflecting in the overall experience. The dining options are satisfactory, albeit with room for improvement.
Rooms
7.0
The rooms were separated by a sliding door and generally adequate, but lacked proper space for drying wet swimwear.
Service
8.0
The service was professional and helpful, although at times staff members were not actively engaged.
Location
9.0
The location is clean, refurbished, and easily accessible, enhancing the overall experience.
Dining
6.0
The dining options offered a mix of local and international dishes, with room for improvement.
Facilities
7.0
The hotel provides adequate facilities and services for a comfortable stay.
Albert
United Kingdom,
December
2023
6.2/10
The hotel is a step up from the Turtle Rooms, offering a closer location to the water with a refreshing ocean breeze. The basic rooms are in need of refurbishment and lack a foot bath for sand cleaning, making the stay inconvenient if the weather turns bad.
Rooms
5.0
The rooms are incredibly basic and could benefit from a major refurbishment. However, the ocean breeze and proximity to the water make them slightly better than the Turtle Rooms.
Service
7.0
The service staff, although rotated regularly, manage to maintain a wonderful and hospitable atmosphere. However, at times, they seemed to lack genuine engagement and were just going through the motions.
Location
9.0
The location on Heron Island, right by the southern Great Barrier Reef, provides a unique and welcoming paradise for nature lovers. It is perfect for divers and snorkelers seeking a close-to-nature experience.
Dining
6.0
The dining experience was okay, but frequent shortages of food items like eggs, bacon, and cutlery were disappointing. While the fresh sandwiches were available, the overall dining quality could be improved.
Facilities
5.0
The hotel facilities are under provisioned, especially in the dining areas, leading to shortages and inconveniences during meal times.
Jane
United Kingdom,
October
2023
8.0/10
The hotel offers comfortable rooms, welcoming service, and a great location with some dining room improvement needed. The facilities are well-maintained, making it a good value for money.
Rooms
7.0
The rooms were comfortable and clean, showing some age but still cozy.
Service
9.0
The staff was super friendly and safety-conscious during activities.
Location
9.0
The location was clean, close to nature, and one of the best in East Australia.
Dining
7.0
The dining was of a high standard but with room for improvement, especially with previous day rolls.
Facilities
8.0
The facilities were fully equipped and convenient for a pleasant stay.
Edward
United States,
September
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were nice with a view of the reef through the casuarina trees, but it was so hot at night that it was difficult to sleep. The service was friendly but frazzled due to the high number of guests, and there were concerns about the behavior with the hatchlings. The location was fantastic for underwater sea life enthusiasts, offering crystal clear turquoise water and opportunities to see a variety of marine species. The dining experience was good but not always well-stocked towards the end of service. The facilities were generally satisfactory.
Rooms
7.0
The rooms were nice with a view of the reef through the casuarina trees, but it was difficult to sleep at night due to the heat.
Service
6.0
The staff, including the waiters and cleaners, were friendly but seemed overwhelmed with handling the number of guests. There were concerns about their behavior with the hatchlings.
Location
9.0
The location was amazing, with stunning crystal clear turquoise water and a variety of underwater sea life such as turtles, rays, reef sharks, and more. It was a paradise for marine enthusiasts.
Dining
7.0
The dining experience was good overall, but there were times when it was challenging, especially towards the end of service when things weren't restocked. However, the food was plentiful and wholesome.
Facilities
7.0
The facilities were satisfactory and met basic needs during my stay.
Arthur
United States,
September
2023
7.2/10
My stay at the hotel was enjoyable overall. The rooms were decent, though lacking proper places to hang wet swimwear and got a bit hot at night. The location was beautiful but rooms farther from the water may have less breeze and more bird noise.
Rooms
7.0
The rooms were quite adequate, but lacked proper places to hang wet swimwear and got hot at night.
Service
9.0
The service was fabulous, especially thanks to Rachael and Emily who were knowledgeable and helpful.
Location
8.0
The location is amazing with the resort blending through the trees and a beautiful beach with crystal clear waters.
Dining
5.0
The dining experience was subpar with overpriced and poorly managed basic food.
Facilities
7.0
Facilities were decent and in a lovely setting.
Edward
United Kingdom,
July
2023
7.4/10
A little slice of paradise on the QLD coast, offering stunning views and crystal clear turquoise water, but the dining experience fell short with limited options. The service was provided by friendly but inexperienced staff who could benefit from better training.
Rooms
8.0
Our unit was serviced daily with fresh towels and a made-up bed, boasting a beautiful view of the turquoise waters. However, toiletries weren't always replenished promptly.
Service
6.0
The receptionists were pleasant and friendly, although the staff, mainly backpackers on short contracts, seemed poorly trained and lacked guidance.
Location
9.0
An almost heavenly location with easy access to snorkeling spots with reef sharks, rays, and colorful fish. The standout part of our trip.
Dining
7.0
The restaurant offerings were a mixed bag, with some awesome dishes but also some disappointments over a few days.
Facilities
7.0
The hotel facilities were decent, with easy access to shops and tour assistance.
Peter
United Kingdom,
June
2023
8.8/10
The hotel offers comfortable rooms with adequate amenities but lacks a TV. The service is amazing, catering to various tastes and needs, and the location is fantastic for marine enthusiasts. The dining options are varied, and the facilities are well-maintained.
Rooms
8.0
The rooms are comfortable with a small refrigerator, a few cupboards, and an en-suite but no TV.
Service
9.0
The service is amazing, accommodating families, children, divers, naturalists, photographers, and everyone in-between.
Location
10.0
The location is paradise-right on the southern Great Barrier Reef, perfect for watching marine life and snorkeling.
Dining
8.0
The dining experience offers a choice between a smallish a-la-carte menu and buffet options.
Facilities
9.0
The facilities are well-maintained and enhance the overall stay experience.
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